Thank you for visiting snalans.com (hereinafter referred to as “the Site”). We value your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information.
1. Information Collection
“Personal Information” refers to information that can identify you, either individually or in combination with other data. When you use the Site, we may collect the following types of personal information:
- Contact Information: Your name, phone number, email address, mailing address, etc.
- Transaction Information: Order details, payment information, purchase history, etc.
- Device Information: Device type, operating system, IP address, browser type, etc.
- Usage Information: Pages visited, links clicked, time spent, device settings, etc.
We collect information through the following methods:
- Directly provided when you register an account, place an order, or fill out forms on the Site.
- Provided during interactions with customer service, surveys, or participation in contests.
- Automatically collected when using certain features (e.g., social media login or map services).
2. Information Use
We may use personal information for the following purposes:
- Providing the Site’s products and services.
- Processing orders, payments, and deliveries.
- Responding to inquiries, providing customer support, and sending important notifications.
- Improving products and services and customizing user experiences.
- Conducting market research and analysis to understand user needs and preferences.
- Sending marketing information (promotional activities, new products, special offers) with your consent.
3. Information Sharing
We take appropriate technical and organizational measures to prevent unauthorized access or use of personal information. We may share personal information with third parties in the following situations:
- Collaborating with payment processors, logistics services, or suppliers to provide requested products or services.
- Complying with legal obligations, such as court orders, government investigations, or legal requirements.
- Protecting our rights in cases of fraud, infringement, or other legal issues.
- Sharing with partners or affiliates to provide or improve products and services.
4. Information Protection
We implement appropriate technical and organizational measures to protect personal information and prevent unauthorized access, disclosure, alteration, or destruction. These measures include:
- Using encryption technology to secure the transmission and storage of sensitive information.
- Restricting access to personal information to only necessary staff.
- Regularly reviewing and updating security measures to address new threats.
5. Access and Correction
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below:
Email: [email protected]
6. Policy Updates
We may update this Privacy Policy from time to time in response to changes in business practices or legal requirements. Updates will be posted on the Site, and we will notify you before they take effect.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]